To reach any destination you’ve got to know where you are going. In business, the destination is success and the road map is the mission statement. Our mission at The ...
Summer is officially here and that means that the staff of the Hotel should be warming up for action. The summer season requires that hotel staff work actively to ensure the ...
Every employee at your Hotel, from the front desk clerks to housekeeping plays a role in the art of cleaning big. A Hotel has high standards that can only be met if every employee ...
Teamwork is the ability to work together toward a common vision. It is the ability to direct individual accomplishments toward hotel objectives. Teamwork is the fuel that allows ...
“Simply put, a brand is a promise. By identifying and authenticating a product or service it delivers a pledge of satisfaction and quality.” — Walter Landor, advertising ...
A smile is an expression of welcome. A sincere and voluntary smile doesn’t cost anything to deliver but it can be a hotel’s most valuable asset in creating a first impression. ...
Don't knock your competitors. By boosting others you will boost yourself. A little competition is a good thing and severe competition is a blessing. - Jacob Kindleberger Rewards ...
BY ELVIS TAYLOR, Beacon Hotel South Beach General Manager Our mission at the Beacon Hotel is to be the Ocean Drive leader in providing Five-Diamond Boutique Hotel Service. To ...
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